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Privacy Policy

Your Privacy

MassyMoo is committed to protecting the privacy of our customers and site visitors, as we are also customers of other sites and understand and respect the importance of privacy on the internet. MassyMoo will not disclose any information to third parties except where it is to provide a service to you, for example, when completing credit and security checks or when arranging a product to be sent to you.

What Do We Do with Your Information?

As part of the transactional process of buying and selling, we collect the personal information that you give us when you purchase something from our online store or if you create an account with us, such as your name, address, mobile number and email address.  We also automatically receive your computer’s internet protocol (IP) address when you browse our store, in order to provide us with information that helps us learn about your browser and operating system. With your permission, we may send you emails about our store, new products and other updates.

Your Consent

When you provide us with your personal information (name and address) to complete a transaction with us, verify your credit card, place and order, arrange for delivery or return a purchase, we take it that you consent to us collecting those details and using it for that specific purpose. We would ask for your permission for collecting information to use for marketing purposes.   

Withdrawing Your Consent

If you change your mind after opting in for marketing, you may withdraw your consent by unsubscribing from our emails, or contacting us directly at info@massymoo.comat any time. Once we’ve removed your details from our system, an email will follow through to let you know. 

Disclosure of Your Information

MassyMoo will not sell your name, address, e-mail address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission.  

We may disclose your personal information to third parties where:

  • In the event MassyMoo sells or buys any business or assets;
  • If MassyMoo or all of its assets are acquired by a third party, in which case personal data which we hold about our customers may be one of these transferred assets;
  • If we are required to in order to comply with a legal obligation, or in order to enforce or apply our terms of; or to protect the rights, property or safety of MassyMoo, our customers and/or others. This includes exchanging information with other companies and/or organisations for the purpose of fraud protection and credit risk reduction. 

Shopify

MassyMoo is hosted on Shopify, who provide us with the online e-commerce platform that allows us to sell our products and services to you. 
Your data is stored through Shopify’s data storage, databases and the general Shopify application and they in turn store your data on a secure server behind a firewall. 

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. 
For more information, please refer to Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy). 

Third Party Services/Sites

In general, the third-party providers used by MassyMoo will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. 
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. Please note that MassyMoo does not accept any responsibility or liability for these policies.

Links to other websites
Our website may contain links to other websites of interest and may direct you away from our site. Once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we are not responsible for the privacy practises of the other site as those sites are not governed under this privacy policy. We encourage that you read the privacy statements applicable to that particular website. 

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.  

Cookies

A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with us then your computer will store an identifying cookie which will save you time each time you re-visit MassyMoo, by remembering your email address for you. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us. 

Most web browsers automatically accept cookies, however, you may choose to decline cookies by changing the settings on your browser to prevent cookies being stored on your computer without your consent. 

Changes to This Privacy Policy

MassyMoo reserves the right to modify this privacy policy at any time, so please review it regularly. Any changes and clarification made to the policy will take effect immediately once it’s posted on the website. If you are on our mailing list, we will ensure to advise you via email if any changes have been made to the policy. 

Any Questions? Contact Us!

We love to hear from our customers, whether it’s to say that you love shopping with us or even if it's a suggestion for improvement! We want to ensure that you are satisfied with the experience you’ve had with us and we want you to return to our site and to recommend us to your friends and family. If you have any questions or feedback, or if you would like us to correct, amend or delete any personal information we have about you, please contact us at info@massymoo.com. We will be only too happy to answer any questions you may have.